Real-time AI voice technology alters accents in Indian call centers for better clarity

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The company claims this technology will enhance customer understanding and satisfaction.Read Entire Article

Mar 3, 2025 - 06:30
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Real-time AI voice technology alters accents in Indian call centers for better clarity

Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The company claims this technology will enhance customer understanding and satisfaction.

Read Entire Article