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Steam will stop issuing refunds if you play two hours of a game before launch day
Eight years ago, Valve began offering no-questions-asked refunds for any game you buy on Steam — as long as you asked for that refund within 14 days of purchase and hadn’t played more than two hours of a game. But when Valve started letting you play games ahead of their release dates with its “Early Access” and “Advanced Access” programs, it introduced a loophole: people could play for many, many hours ahead of launch and still request a refund after. Today, Valve’s closing the loophole: Your Advanced Access and Early Access playtime now counts against the two-hour refund limit. Here’s what Valve’s updated refund policy says about that as of today: REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE When you purchase a title on Steam... Continue reading…
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Eight years ago, Valve began offering no-questions-asked refunds for any game you buy on Steam — as long as you asked for that refund within 14 days of purchase and hadn’t played more than two hours of a game.
But when Valve started letting you play games ahead of their release dates with its “Early Access” and “Advanced Access” programs, it introduced a loophole: people could play for many, many hours ahead of launch and still request a refund after.
Today, Valve’s closing the loophole: Your Advanced Access and Early Access playtime now counts against the two-hour refund limit.
Here’s what Valve’s updated refund policy says about that as of today:
REFUNDS ON TITLES PURCHASED PRIOR TO RELEASE DATE
When you purchase a title on Steam...
