Miro review

You run a company with employees across different regions—effective collaboration can get pretty hectic. You need a tool that bridges the distance between employees, enabling them to collaborate in real-time like they were in an office. Miro is one such tool.

Founded in 2011 as a simple whiteboard tool, Miro was built to enable remote workforces to collaborate seamlessly. Think of it as a digital whiteboard where employees can share ideas regardless of their location. They can add text, images, flowcharts, design prototypes, and other visual information to the whiteboard, and colleagues can leave comments, message each other directly, or add their own visual elements.

I conducted extensive testing to help you decide whether Miro is the best choice for your workplace. What are its features, and what sets it apart from other collaboration tools? This review dives deep into these questions and helps you make the best choice.

Miro: Plans and pricing

Miro offers a free plan, but with restricted features. This plan supports only 3 editable boards and 5 Talktracks (a feature for giving interactive walkthroughs of a dashboard). However, upgrading to a paid plan allows unlimited boards and Talktracks, along with other features.

The Starter plan costs $8 per month per user. It lets you export Miro boards in PDF or JPG format, restore previous board content with version history, share boards with unlimited visitors, and create private boards with restricted access.

The Business plan costs $20 per month per team member. It provides all the features of the Starter plan, and adds the option to invite unlimited guests to collaborate on a whiteboard, single sign-on (SSO) for security, and advanced visual processing.

There’s also an Enterprise plan with custom pricing, available for companies with at least 30 employees. You can contact Miro’s sales team to negotiate prices for this plan.

Miro: Features

Miro’s features center on a virtual whiteboard where employees can collaborate in real-time. On this whiteboard, users can share everything from checklists to product prototypes, images, articles, slides, and tables. Miro provides built-in templates for these visual elements, so you don’t have to create them from scratch. Instead, pick a template and quickly edit it to get what you want.

Suppose your team is working on a new website development project; you can create separate whiteboards for ideas, prototypes, and code. On the idea board, team members can quickly share website ideas, and others can comment on them. On the prototype board, designers will share their website prototypes and brainstorm which to pick. On the code board, developers can share and leave comments on each other’s code.

If your team needs to invite outsiders to collaborate on the project, you can simply generate a link and share it with them. Outsiders don’t have to create an account to view your whiteboard, but they need an account to edit or add visual elements. Likewise, you can export a whiteboard in PDF or JPG format and share it with stakeholders, like the client the website is being developed for.

I like that Miro heavily incorporates artificial intelligence (AI) into its platform. Instead of creating every element from scratch, you can use AI to generate text, images, prototypes, charts, and tables for your project. This reduces the time your team spends on planning for each project. However, Miro’s AI tools shouldn’t be 100% relied on—always review the output for errors and unnatural patterns, more so when generating text.

Miro: Interface

If I were to highlight just one thing about Miro, I’d go with its user interface. It beats most competitors out of the water in this category. Miro has a modern, visually appealing interface that feels almost perfect. Features are neatly arranged on the left and top sides of the dashboard, and the rest of the space neatly displays what you’re working on. You can easily drag and drop elements from one position to another, or copy and paste them.

The interface uses minimal colors, a light background, and generally adheres to a simple design. Think of it as entering a contemporary home with all furniture spaciously arranged. You wouldn’t have problems figuring out how to use Miro. First-time users have on-screen tutorials to guide them through the interface.

Miro: Support

If you need assistance with Miro, you can first check its official Help Center for user guides and answers to frequently asked questions (FAQs). The user guides are detailed and cover every feature available on Miro, so you’ll likely find a solution in them. From the basics to third-party integrations and advanced features like porting Miro boards to other apps, this Help Center provided great value during my test.

But if the Help Center isn’t sufficient, you can contact Miro’s support team via email, or by filling out an online form and waiting for an email response. I didn’t find live chat or telephone support, which I consider a disadvantage.

Miro: Competition

Out of many competitors, Figma’s FigJam is the top one I’d like to highlight. Figma is a collaborative design tool, and FigJam is its whiteboard platform. Like Miro, FigJam lets users share text, graphics, charts, and other interactive elements on the same board, then export this board or invite external users if needed.

FigJam has a stellar user interface like Miro. However, it doesn’t have as many third-party integrations and project management features. FigJam is best suited for design teams already using Figma, while Miro is suitable for a broader range of projects.

Miro: Final verdict

Miro is an effective whiteboard tool I recommend for all types of businesses. It makes collaboration seamless and keeps teams in sync when working on projects. It’s user-friendly, has rich templates, and also has a broader library of third-party integrations than most rivals.